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  1. Lumary DC Help Centre
  2. Client onboarding and record management

Client onboarding and record management

Set up your clients and maintain their records.

Add client information

  • Client record layout
  • Add an associated site to a client’s record
  • Add an associated employee to a client’s record
  • Add associated providers to a client’s record
  • Add risks and display them as alerts
  • Add a health condition
See all 12 articles

Capture enquiries and create client records

  • Capture an enquiry
  • Create a client record

Create plans

  • Create a personal support plan
  • Introduction to goal plans
  • Create a goal attainment plan
  • Add NDIS goals to a goal plan
  • Add goals to a goal plan
  • Manage changes to a goal
See all 10 articles

Define and record restrictive practices

  • Define a routine restrictive practice for NDIS reporting
  • Record an exception or variation to a routine restrictive practice
  • Define a pro re nata (PRN) restrictive practice for NDIS reporting
  • Record pro re nata (PRN) use of a restrictive practice
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