Allow the transfer of extracted SD records

Lumary DC - This article explains how to deactivate the Lumary Setting that prevents the transfer of extracted service delivered (SD) records.

Transfer SD allows for the transfer SD records between service agreements. However, a setting active in most environments prevents changes to extracted SD records. If you need to transfer extracted SD records, you'll need to deactivate this option.

Deactivating the Prevent Delivered Record Modification will mean that changes can be made to any SD record that's been included in an extract. Users will need to take care not to make changes that affect the accuracy of historical data and reports.

Required packages and permissions

Permission: System administrator

To deactivate the Prevent Delivered Record Modification setting and allow the transfer of extracted SD records:

1. Click on the App Launcher.
2. Click in the Search apps and items... field.
3. Type Lumary DC Settings.
4. Click on the Lumary DC Settings text link.
5. In the left navigation panel, scroll down to the Service Delivery section.
6. Click on Service Delivery Settings.
7. Remove the tick from the Prevent Delivered Record Modification checkbox.
8. Click on the Save button.